Refund policy

Please read carefully before placing your order.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

1. Our dresses are hand‑crafted to‑order. Returns are only accepted for damaged, defective or wrong‑item deliveries.

2. If you receive defective goods, you must contact us within 7 calendar days after receiving your parcel, and provide clear photos of the problem.

3. For eligible returns: Customer covers return shipping cost back to our China warehouse. Refund will be processed after we receive and inspect the returned item.

4. We do not accept returns for change‑of‑mind, wrong size ordered, or color difference due to screen display.

5. No returns or refunds for items that have been worn, washed, altered or stained.

6. Refund processing takes 5‑10 business days to show on your original payment method.